Statistics & Operating Sectors
View all the stats and operating sectors covered by CFM
  • No. of transactions recorded


  • Citizens contacted via SMS


  • Overall Positive Feedback


  • Overall Negative Feedback


  • Corruption reported by citizens


  • Videos
    Watch how the model is being implemented across Punjab

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    Citizens' Responses
    View live responses generated as a result of interaction with the citizens





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    Voice Feeds
    Listen live voice feed as a result of interaction with the citizens

    Chief Minister’s Robocall

    Calls by officers

    Calls by agents

    Blog & Poll
    Stay updated with latest news and give your feedback

    Latest Blog

    The Key Issues: Robocalls

    When you reach out to the public, whoever your audience maybe, whichever avenue you use, public or private, the much feared monster, more commonly known as marketing becomes an integral part of your reality, whether[...]

    29 Jan 2013

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    Citizen Feedback Model: The Fact Sheet

    (As of 20 December 2012) CFM: The Idea and a brief history The Citizen Feedback Model is a special initiative to tackle petty corruption at its roots and to provide relief to the citizens. Currently being spearhead[...]

    07 Jan 2013

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    Latest News

    'The Economist’ talks about Citizen Feedback Model

    Even among the poorest fifth of households, 80% now use phones, so the technology can reach almost everyone. Illiteracy is a problem, but the chief minister’s call alerts a recipient to get help, if needed, with r[...]

    Pakistan tries new way of tackling corruption

    LAHORE, Pakistan — Corruption is so pervasive in Pakistan that even Osama bin Laden had to pay a bribe to build his hideout in the northwest where he was killed by U.S. commandos. Ordinary Pakistanis complain the[...]

    UK outlines plans to tackle ‘endemic corruption’

    Britain's Department for International Development (DfID) on Friday published for the first time plans to tackle the threat of "endemic corruption" in 29 priority countries, including Pakistan, Somalia and Nepal. [...]

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